Manage your account and billing

You can use the local desktop app without a DoodleNote account. An account is used for cloud features such as Sync and sharing. The email used to download the installer does not, by itself, prove that you have an active cloud subscription.

See Pricing for current plans and included features.

1. Sign in using the account connected to your desktop app.
2. Open Settings in the web workspace.
3. Use Sync & devices to inspect your connection, Billing for subscription controls, or Account & security for account settings.
4. Confirm the current workspace before changing anything.

Use the billing controls shown for your role. If you cannot manage a team’s subscription, ask the workspace owner.

Check the email address and sign-in method you used originally. Follow the recovery options presented on the sign-in screen. If you are signed into the wrong account, sign out and return with the intended one.

For billing or account problems, contact the team with the account email and a description of the problem. Never send a password, sign-in code, API key, or full payment details. A subscription change and deleting cloud data are different actions; read each confirmation carefully.