Fix recording problems

1. Confirm the meeting is actually recording.
2. Check microphone access and that your input is not muted.
3. Make sure the required speech model finished downloading and preparing.
4. Check the app for a capture or model error.
5. Stop the test, correct the problem, and record a short new test.

Do not assume a timer means speech was captured. If notes generation fails but the transcript is present, troubleshoot the notes model instead.

If your voice is missing, check the microphone device and permission. If other speakers are missing, check system-audio permission and the output device carrying the meeting sound.

After connecting a headset or changing speakers, repeat a short test. On macOS, relaunch DoodleNote if you changed a permission and macOS requested it. See recording permissions.

Check available disk space, power/sleep settings, and any visible app error. Keep the computer awake during the meeting. Stop and inspect the existing meeting before starting another recording so you know what was preserved.

If the issue repeats, contact us with the app version, OS version, input/output devices, and the steps that reproduce it. Include the error text with private details removed. Do not attach a private recording or transcript unless you intentionally choose to share it through an agreed support channel.